Today, the last day of September was just an extremely ridiculous day for me. It was the very first time I drove till I cried. I felt so tired, hopeless and sad. Things were totally out of my hand, out of my plan and out of my sense.. If I knew that it was such a troublesome stuffs I would rather ignore about the conference.
Not going to describe in details.. Just wanna share the conversations between me and a USM staff. I believe no matter where I go, if still within M******* all are still the same.. Now I'm praising UNIMAS postgrad staffs.. You are extremely good~ Keep it up..
Below are my conversation with i name her Z which cost me RM 42.60.
Me : Hello, Good morning. USM Civil Engineering Department is it?
P : Yes. May I help you.
Me : I have some questions regarding the payment for AWAM 09, may I know who can help me..
P : Ermm... AWAM 09.. wait ah...
*Put on Hold...
.
.
I heard someone screaming behind the phone.. AWAM lagik tu.. satu lagi.. cepat lah..
.
.
.
.
.
Waiting..
..
...
....
......
Still waiting...
.
..
...
....
.....
P : Hello, you wait for a while I put you to the person in charge..
Me : Ok, thanks.
.
..
...
....
......
Wait patiently..
....
.....
.......
Still waiting....
P : The person in charge is not in now, I pass you to another person who might know something about it..
Me : Ok. Thanks.
.
.
Am waiting.
.
..
...
....
Z : Hello, what can I help you.
Me : I would like to ask about the payment for conference..
Z : By the way, what's your name?
Me : I am Lau S.H.
Z : Oh...
Me : I went to RHB Bank just now intend to bank in the cheque to your company but the staff asked me for your account number.
Z : Oh.. you pay by CASH or by CHEQUE?
Me : I'm paying by CHEQUE..
Z : Ok.. wat's ur hp number? I will sent to you the acocunt number. But you have to bear in mind that you need to fax to us the receipt to clarify that you've paid to the company..
Me : 1234567890
Z : 1234567890
Me : Ya.. tat's right. Thanks for the information.
Walking to RHB Bank with stiching pain stomach.
Me : Hello, noon, I wanna bank in this cheque and this is the bank account!
Bank staff : Which bank is it?
Me : CIMB..
Bank staff : Ooo.. you can't bank in here. You have to bank in at CIBM.
Me : Is it? But last time can wat..
Bank staff : We can't do it now..
Me : Oic. Tat means I have to bank in at CIMB..
Bank staff : Ya.. you are right..
Walking away with extremely 'beh song' mood..
Calling my friend to borrow her car..
Departing at 2:15pm to fetch another friend at school.. I get lost coz I had never being there.. round and round I go.. PISSED OFF.. coz she din answer my phone callsssssssssssss!!! Thinking of just leaving her alone there.. luckily she called back else I'm really gonna leave her alone waiting there..
Found her school..
Here I go heading to CIMB at 3:00pm sharp... Damn.. it was jammed! Can you imagine 3pm on Wednesday noon traffic jam getting on??? Well~~ There were 2 cases of car accidents on the same stretch of road.. I'm so soi~~ right...
Reaching CIMB.. Hurried in as there were a lot of people.. *Is end of the month.. * waiting patiently... and ~~ It's my turn...
Me : Noon, I wanna bank in this cheque..
Bank staff : You have to use automatic cheque processing machine..
Me : Yakah.. but i need to get the official receipt for the organisation..
Bank staff : Sorry, I can't help.. we dun have this service long time d..
Me : O.O ok.. thanks anyway..
GETTING REALLY PISSED OFF...
Me : What the hell is going on??? Can't bank in.. SHIT..
Grace : What should you do now???
Me : I oso dunno. Maybe I'll try to call tat stupid USM again..
Ringing...
Speaking in really unfriendly tone
Me : USM kah?
Q : Ya. Civil department here.
Me : I have some questions regarding the payment for the conference. Who can I refer to?
Q : Well, you can refer to me..
Me : Dis morning one of your staff inform me that I need to bank in the cheque at CIMB.. But now I'm at the bank. They informed me that they do not have official receipt for me coz now they are using electronic cheque processing method. Can you tell me what should I do since the due date is today?
Q : Like this is it?.. You hold on.. I pass to the person in charge..
*WHAT THE HELL*
Z : Hello.
Me : Hello, I'm Lau S.H.
Z : Oh, Lau. What's your problems now?
Me : *repeating the whole thing again* bla bla bla..
Z : Ooooo.. yakah.. Sorry Lau.. I miss heard your speech.. I thought you said is CASH!!! Tat's why I give you the account number...
Me : WHAT??? I said CHEQUE!!!!!!
Z : Like this.. I give you tolerance you mail to me using pos laju..
Me : ....
Z : You post it tml ya..
Me : Ok. Bye.. @#$%^&*@#$%^&*
I look at Grace.. Tears nearly fall out from the frame of my eyes.. but I hold it..
My stomach is drooling...
Drove off to have my lunch at 4pm!!! THANKS the staffs for such a good treat...
What a day!!! Now I am totally knackered~~
Not going to describe in details.. Just wanna share the conversations between me and a USM staff. I believe no matter where I go, if still within M******* all are still the same.. Now I'm praising UNIMAS postgrad staffs.. You are extremely good~ Keep it up..
Below are my conversation with i name her Z which cost me RM 42.60.
Me : Hello, Good morning. USM Civil Engineering Department is it?
P : Yes. May I help you.
Me : I have some questions regarding the payment for AWAM 09, may I know who can help me..
P : Ermm... AWAM 09.. wait ah...
*Put on Hold...
.
.
I heard someone screaming behind the phone.. AWAM lagik tu.. satu lagi.. cepat lah..
.
.
.
.
.
Waiting..
..
...
....
......
Still waiting...
.
..
...
....
.....
P : Hello, you wait for a while I put you to the person in charge..
Me : Ok, thanks.
.
..
...
....
......
Wait patiently..
....
.....
.......
Still waiting....
P : The person in charge is not in now, I pass you to another person who might know something about it..
Me : Ok. Thanks.
.
.
Am waiting.
.
..
...
....
Z : Hello, what can I help you.
Me : I would like to ask about the payment for conference..
Z : By the way, what's your name?
Me : I am Lau S.H.
Z : Oh...
Me : I went to RHB Bank just now intend to bank in the cheque to your company but the staff asked me for your account number.
Z : Oh.. you pay by CASH or by CHEQUE?
Me : I'm paying by CHEQUE..
Z : Ok.. wat's ur hp number? I will sent to you the acocunt number. But you have to bear in mind that you need to fax to us the receipt to clarify that you've paid to the company..
Me : 1234567890
Z : 1234567890
Me : Ya.. tat's right. Thanks for the information.
Walking to RHB Bank with stiching pain stomach.
Me : Hello, noon, I wanna bank in this cheque and this is the bank account!
Bank staff : Which bank is it?
Me : CIMB..
Bank staff : Ooo.. you can't bank in here. You have to bank in at CIBM.
Me : Is it? But last time can wat..
Bank staff : We can't do it now..
Me : Oic. Tat means I have to bank in at CIMB..
Bank staff : Ya.. you are right..
Walking away with extremely 'beh song' mood..
Calling my friend to borrow her car..
Departing at 2:15pm to fetch another friend at school.. I get lost coz I had never being there.. round and round I go.. PISSED OFF.. coz she din answer my phone callsssssssssssss!!! Thinking of just leaving her alone there.. luckily she called back else I'm really gonna leave her alone waiting there..
Found her school..
Here I go heading to CIMB at 3:00pm sharp... Damn.. it was jammed! Can you imagine 3pm on Wednesday noon traffic jam getting on??? Well~~ There were 2 cases of car accidents on the same stretch of road.. I'm so soi~~ right...
Reaching CIMB.. Hurried in as there were a lot of people.. *Is end of the month.. * waiting patiently... and ~~ It's my turn...
Me : Noon, I wanna bank in this cheque..
Bank staff : You have to use automatic cheque processing machine..
Me : Yakah.. but i need to get the official receipt for the organisation..
Bank staff : Sorry, I can't help.. we dun have this service long time d..
Me : O.O ok.. thanks anyway..
GETTING REALLY PISSED OFF...
Me : What the hell is going on??? Can't bank in.. SHIT..
Grace : What should you do now???
Me : I oso dunno. Maybe I'll try to call tat stupid USM again..
Ringing...
Speaking in really unfriendly tone
Me : USM kah?
Q : Ya. Civil department here.
Me : I have some questions regarding the payment for the conference. Who can I refer to?
Q : Well, you can refer to me..
Me : Dis morning one of your staff inform me that I need to bank in the cheque at CIMB.. But now I'm at the bank. They informed me that they do not have official receipt for me coz now they are using electronic cheque processing method. Can you tell me what should I do since the due date is today?
Q : Like this is it?.. You hold on.. I pass to the person in charge..
*WHAT THE HELL*
Z : Hello.
Me : Hello, I'm Lau S.H.
Z : Oh, Lau. What's your problems now?
Me : *repeating the whole thing again* bla bla bla..
Z : Ooooo.. yakah.. Sorry Lau.. I miss heard your speech.. I thought you said is CASH!!! Tat's why I give you the account number...
Me : WHAT??? I said CHEQUE!!!!!!
Z : Like this.. I give you tolerance you mail to me using pos laju..
Me : ....
Z : You post it tml ya..
Me : Ok. Bye.. @#$%^&*@#$%^&*
I look at Grace.. Tears nearly fall out from the frame of my eyes.. but I hold it..
My stomach is drooling...
Drove off to have my lunch at 4pm!!! THANKS the staffs for such a good treat...
What a day!!! Now I am totally knackered~~
2 comments:
oh well, I endured that for 6 good years, and now still counting. :) cheer up, girl. a lot of times we encounter all sorts mismanagement in this thing called institution of tertiary education, ranging from administration side or be it academic-related. that explains why i don't go to office often coz i get pissed off at certain things, thus a cup of coffee at starbucks with paperwork is more relaxing and productive! so treat yourself to a coffee today! :)
Yup.. thanks Joan..
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